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Success with the Gentle Art of Verbal Self Defense by Suzette Haden Elgin (Good 1989 Pbk 287 pgs Prentice Hall)
Success with the Gentle Art of Verbal Self Defense by Suzette Haden Elgin (Good 1989 Pbk 287 pgs Prentice Hall)
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Very good condition: cover and pages have slight wear; pages appear to be unmarked. ISBN 90136885810
Success with the Gentle Art of Verbal Self-Defense by linguist Suzette Haden Elgin is a practical guide on navigating power imbalances by identifying, defusing, and preventing verbal abuse. It focuses on maintaining personal boundaries and professional composure during manipulative or aggressive interactions.The book is structured around the following key concepts:
- Identifying Verbal Attacks: Teaches how to spot subtle put-downs, back-handed compliments, and linguistic traps often disguised as jokes or helpful advice.
- Defusing Techniques: Provides scripted, nonthreatening responses designed to stop a verbal attacker in their tracks without escalating the conflict.
- Power Dynamics: Focuses on communicating effectively across power gaps—such as dealing with difficult bosses, irate customers, or manipulative colleagues.
- Maintaining Composure: Emphasizes how to remain calm, avoid defensive power struggles, and protect your self-worth when confronted.
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